Carlene has been managing the rental of our property in Khandallah for three years, and with me being overseas for most of that period we have had to rely almost totally on her ability to manage our interests both independently and in some instances, intuitively.
This management has included a number of minor repairs and maintenance requirements for the house and grounds, as well as replacement of appliances such as the dishwasher. What has particularly impressed me is the quality of tradesmen Carlene has contracted on our behalf at what I believe to be at very reasonable costs. Every problem identified by tenants has been dealt with by Carlene efficiently and effectively after gaining our approval, and we have been pleased with the outcome on each occasion.
Carlene has also managed the changeover of tenants with quiet professionalism and commitment to both our interests and those of both the outgoing and incoming tenants. She has kept us well informed throughout and demonstrated flexibility and adaptability with my changing circumstances.
In conclusion, I have no hesitation in recommending Carlene Paroli’s professionalism, flexibility and commitment in delivering outstanding management services for our Khandallah property. Should I ever need other property management services in the future I would not hesitate in engaging Carlene as my first and preferred option.